Critics of outsourcing
What to Outsource?
Can any organization recognize a process which might be outsourced offshore? Most likely properties of strong offshore outsourcing processes often:
- Require minimal client or end-user interaction
- Have limited reliance on IP
- Have mature features and stable well defined requirements
- are standardized, repetitive, well segmented and documented
- Do not involve secure or sensitive data
- Large enough to produce substantial benefits
- have low added value or labor intensive
- The application/process is stable with a reasonable expected life time
- have low operational complexity
- have low level to middle level business criticality